Regional Fraud Analyst Jobs at Sun King in November 2024 a detailed overview of the key requirements, duties, responsibilities, and skills for this role.
Sun King’s Global Corporate Risk team identifies, monitors, and controls the credit risk inherent in the company’s direct-to-consumer business. The Corporate Risk team works with the company’s PAYG Direct Sales, Operations, and Finance teams across multiple countries to maintain the health of the solar energy loan portfolio. The team continuously examines sales and customer payment-related data, identifies pilots, and executes new sales, collections, and incentive processes. The corporate risk team also ensures the company’s customer data privacy and consumer protection efforts.
As a key member of the Corporate Risk team, you will engage with the Easy Buy team in monitoring and mitigating credit risk while overseeing fraud investigations related to our Pay-As-You-Go (PAYG) products. This position requires proactive engagement with cross-functional teams to ensure the integrity of our credit systems and safeguard the business against fraudulent activities.
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What you would be expected to do
- Conduct Investigations: Oversee investigations into fraud-related activities, including but not limited to product hacking, tampering, identity theft, impersonation, and online scams. Gather evidence and review information to facilitate case resolution.
- Work with Law Enforcement: Partner with relevant law enforcement agencies to address and resolve cases of fraud, tampering, or other reported incidents.
- Fraud Prevention Initiatives: Design and implement proactive measures and projects to mitigate fraud risks within the company and facilitate the recovery of any associated losses.
- Case Management: Manage and prioritize a diverse caseload effectively and efficiently, ensuring timely resolution and positive outcomes.
- Engagement with Teams: Work closely with field teams and the call center to identify fraudulent cases, track them, and ensure their closure.
- Legal Representation: Represent the company as a witness in legal proceedings related to field-based fraud cases when required.
- Reporting: Prepare and submit regular reports on fraud-related activities from the field, escalating critical issues as necessary for swift action.
- Staff Training and Awareness: Educate employees across all levels about fraud, its impact on the business, and preventive measures to mitigate risks.
You might be a strong candidate if you
- Possess a bachelor’s degree in finance, criminology, or a similar discipline. An additional benefit is having a fraud examination certification, such as the CFE.
- Possess a minimum of two to three years of expertise in risk analysis, fraud detection, or investigations, ideally in consumer lending, microfinance, or financial services.
- Possess excellent analytical abilities, be proficient with data analysis software (such as Excel and SQL), and be knowledgeable with risk management frameworks and fraud detection technologies.
- Possess a thorough understanding of fraud tactics, trends, and schemes, especially in the consumer credit or microfinance industries.
- Possess the demonstrated capacity to carry out investigations, evaluate data, and write findings that are useful.
- Possess outstanding interpersonal and communication skills, problem-solving talents, and attention to detail to work well with cross-functional teams.
- Possess a high degree of confidentiality, ethics, and integrity.
What we offer
- A platform for professional growth in a rapidly expanding, high-impact sector.
- A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
- Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.